Sydney
Opportunity expired
Start your career with Amazon's Australia Retail team. Located in Sydney, the Amazon Strategic Vendor Services team is looking for data-driven, customer-obsessed, results-orientated Retail Brand Analysts to join our fast-growing team.
As a Brand Analyst, you will partner with our top vendors to maximize their potential on Amazon and make a major impact on our customer's experience. You will be responsible for owning the strategic planning, execution and reporting for our key strategic vendors. You will work with Vendor Managers, Category Managers, Instock, Finance, Operations, Marketing and wider Amazon teams to drive the best possible outcomes for our strategic vendors and customers. You'll lead planning and performance sessions with your strategic vendors, and act as the main point of contact for them at Amazon.
You will provide a detailed analysis of business opportunities and inefficiencies; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product pages, and making recommendations for effective growth plans.
To achieve success in this role, you will have a huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management and organisational skills. You'll be solution-focused, identifying problem areas and then creating plans to find resolutions. You'll have strong communication skills and a proven track record of building positive working relationships.
You will have to be very comfortable delivering results in an ambiguous environment, being exceptionally detail orientated while looking around corners and thinking bigger about how we create a compelling customer offer.
You will also use a wide range of skills working across major functional areas:
Acknowledgement of country:
In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of the country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Basic Qualifications:
You are degree qualified, with strong data analysis, oral and written communication skills. You thrive in a fast-paced environment and pride yourself on your flexible, detail-oriented, analytical mindset. You operate well with a high degree of autonomy. Strong analytical and data skills are essential to succeed in this role.
Note: Candidates will need to be in their final year or finishing their degree prior to January 2022. The position starts in Jan/Feb 2022.
This position is open to current ANZ citizens/current Australian PR holders.
Preferred Qualifications:
Prior experience working in Retail (Buying &/or Supply Chain) and managing multiple stakeholders. Prior experience working in data & analytics (Excel, SQL, Tableau).
Decommission severs around different data centres
As a Brand Specialist Intern, there are two components to the intern program: your designated intern project and the Amazon Vendor Services (AVS) task list. The intern program is designed for you to have ownership by working on a specific problem project whilst giving you a taste of what it's like to be a working Brand Specialist (ie. vendor management, instock management, etc.).
Engaging customers, trying to identify their problems and connect them with the village of Amazonians that have the expertise to solve those problems. This means calling customers, hosting meetings, preparing experts with customer information for those meetings and collating compelling narratives around a problem or solution from our 1000's of customer references. It also means connecting with the Amazon Partner Network - learning about our partners, their offerings and other opportunities or relationships with our customers.
4.3
> 100,000 employees
Technology
Amazon's mission is to be Earth's most customer-centric company. Our actions, goals, and inventions begin and end with the customer's top of mind.
I enjoy the ownership of my intern project the most at Amazon... There's a large component of fulfilment I receive whenever I find pain points and strategise ways to solve them.
Everyone is super friendly and genuinely interested in the work I was doing. Everyone is happy to help and provide valuable feedback, insight, or advice.
The decom team is a very supportive and easy-going environment. We have laughs and talk about anything, but when work needs to be done, we collectively lock in and get the work done.
The work hours are really flexible. There is no formal logging of hours, and working from home is also an option.
The office is located in Town Hall, so it's super convenient... The working spaces are close to huge windows and have lots of plants. There are games rooms with virtual reality headsets, Nintendo Switches, and more.
Since Amazon is a big global company, it does take some time for requested data to be received, especially when dealing with different international time zones.
AVS is incredibly results-oriented, which has resulted in some churn over recent periods as people have been unable to deliver results in a way that would allow them to pass their probation period.
The interview process was very intense with three rounds, making it difficult but rewarding.
Like most jobs, I'd like higher pay but cannot complain.
Due to the size of the company and global time zones, responses to urgent queries may be delayed.