Amazon Australia & New Zealand
2022 Data Center IT Operations Trainee (Rolling Intake)
Sydney
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 45,000 - 55,000 / Year
- Competitive and above minimum wage (AUD)
- 10 vacancies
- Apply by 31 Oct 2022
- Start date Ongoing
Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? If so, we want to meet you and help grow your technical skills!
You will work with the world’s largest computing infrastructure. Your work involves some periods of independence from your team. You will learn the daily operations of a large data center. You will be working and troubleshooting hands-on with servers and network equipment.
You will interact with other teams like logistics, networking, security, and etc in order to get the job done. There is never a dull moment as each day presents itself with different challenges. Work with multiple teams (DC operations, DC Engineering, Logistics, Security and Projects etc.)
Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.
We are looking for candidates to commit to 6-month contracts and we are committed to provide coaching and periodic assessments to help develop your skills.
If successful after the 6-month period you might be interviewed to join the Amazon family full-time.
Some of the key responsibilities you will undertake are:
- Perform diagnostics and troubleshoot all hardware and related problems
- Perform basic level OS troubleshooting
- Perform basic level configuration troubleshooting
- Perform replacement of our parts of and devices
- Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
- Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently
- Follow DC operations, Logistics, Security and Safety related processes and guidelines
- Practice and enforce Amazons Security and Safety best practices
BASIC QUALIFICATIONS
- Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations.
- Basic IT troubleshooting experience and/or knowledge.
PREFERRED QUALIFICATIONS
- A degree or diploma at University or TAFE
- Linux knowledge
- Networking knowledge
- Passionate about IT infrastructure and hardware
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
Hiring criteria
- No experience required
- Australian Citizen +more
- IT & Computer Science +more
- Associate Degree or higher
Reviews
Decommission severs around different data centres
As a Brand Specialist Intern, there are two components to the intern program: your designated intern project and the Amazon Vendor Services (AVS) task list. The intern program is designed for you to have ownership by working on a specific problem project whilst giving you a taste of what it's like to be a working Brand Specialist (ie. vendor management, instock management, etc.).
Engaging customers, trying to identify their problems and connect them with the village of Amazonians that have the expertise to solve those problems. This means calling customers, hosting meetings, preparing experts with customer information for those meetings and collating compelling narratives around a problem or solution from our 1000's of customer references. It also means connecting with the Amazon Partner Network - learning about our partners, their offerings and other opportunities or relationships with our customers.
About the employer
Amazon AU
4.3
> 100,000 employees
Technology
Amazon's mission is to be Earth's most customer-centric company. Our actions, goals, and inventions begin and end with the customer's top of mind.
Pros and cons of working at Amazon AU
Pros
I enjoy the ownership of my intern project the most at Amazon... There's a large component of fulfilment I receive whenever I find pain points and strategise ways to solve them.
Everyone is super friendly and genuinely interested in the work I was doing. Everyone is happy to help and provide valuable feedback, insight, or advice.
The decom team is a very supportive and easy-going environment. We have laughs and talk about anything, but when work needs to be done, we collectively lock in and get the work done.
The work hours are really flexible. There is no formal logging of hours, and working from home is also an option.
The office is located in Town Hall, so it's super convenient... The working spaces are close to huge windows and have lots of plants. There are games rooms with virtual reality headsets, Nintendo Switches, and more.
Cons
Since Amazon is a big global company, it does take some time for requested data to be received, especially when dealing with different international time zones.
AVS is incredibly results-oriented, which has resulted in some churn over recent periods as people have been unable to deliver results in a way that would allow them to pass their probation period.
The interview process was very intense with three rounds, making it difficult but rewarding.
Like most jobs, I'd like higher pay but cannot complain.
Due to the size of the company and global time zones, responses to urgent queries may be delayed.