Application Process & Interviews at Australia Post

Best hiring process out of all the graduate programs i applied to. i firstly had to apply online, and submit my resume and answer a few simple questions determining eligibility. following this, i had testing (mathematics, written, logical, emotional-comprehension) and a video interview. after this, i was invited to an assessment centre for the bu i had applied for (with approx. 6 others), and we had the opportunity here to learn more about the organisation, values, grad job and took part in an assessment with two components (case study and ap values test). the final stage was a 3-panellist interview. at all stages we had feedback and a point of contact with the recruiting manager, who we could reach out to with any questions or doubts.

The recruitment process is extremely thorough, with multiple stages of interviewing. however, a distinguishing aspect of the recruitment process here is how genuine an interpersonal the recruiter is with you, keeping in touch with phone calls and text updates. they genuinely want to help you succeed in the process, even though it is quite a rigorous process.

Fairly lengthy with multiple interviews and assessment centres.

Online application, online assessment - tests, video interview, virtual assessment centre, virtual final interview.

Online application, online assessment, video interview, virtual assessment centre, final virtual interview, offer. the hr talent team were fantastic throughout the entire process, very well prepared, explained the process very well and were overall lovely to interact with throughout the various stages. they gave tips on how to prepare and reduce nerves in each stage and checked in which was nice.

From memory there was a few stages which included some activities and then there was a video interview we allowed you more to talk about your personality and who you are as a worker. then there was the group session which saw you work and see other applicants and pretty discuss in groups and also do other activities

I felt really well supported throughout this process - aus post were transparent with me here. the process probably had more steps than any other grad job i applied for. they were fine, but it did feel like a lot of hoops to jump through.

Online form, recorded video interview, assessment centre, final panel interview.

I went through the following stages of interview: - submit application/written answers to questions - pre-recorded video interview where we had 40 minutes to record video responses to 4 questions - group interview/virtual assessment centre where we were interviewed in groups of 7 answering both individual questions and solving a case study - individual panel interview with 4 panel members

- applied with a resume - questionnaire/online testing module - online video interview, recording my own responses - group interview, with 5 other applicants and featuring two separate tasks - final interview, including a case study to be prepped on prior and presented on for the interview

There was a 5 step interview process. 1. online application 2. psychometric & personality (eq) testing 3. one way interview - applicants were required to answer questions via submitting multiple videos within a time limit. 4. assessment centre - the remaining applicants were grouped together and had to attend an assessment centre which included individual interviews and group discussions 5. panel interview - the last applicants were then invited to an interview with the graduate manager and their respective department managers.

By the end of the process, if you are hired, you can be certain they have vetted you thoroughly. it's certainly one of the most rigorous processes i went through!

The recruitment process involved an application, recorded video interview, group assessment centre and final panel interview.

Very structured and told us when things were happening and what to expect.

The process was quite lengthy, with applications followed by online aptitude test, video interview then the assessment centre, finally the last behavioural interview with senior employees.

For the graduate program, the interview process was as follows: 1). online application 2). online tests 3). video interview 4). assessment day 5). interview 6). job offer.

Online application online psychometric tests video interviews assessment centre final interview call of offer

Online application> skill assessment -> video interview -> assessment centre -> one-on-one interview

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There were a range of assessments and interviews i believe 5 in total including video interview, psychometric testing, face to face interview and assessment centre

How have you managed the interests of different stakeholders to solve a problem.

Why did i want to work here? how my previous work experiences related to the role i was applying for? general behavioural and motivational questions.

Why do you want to work here? transferable skills from previous work experiences typical behavioural and motivational questions

From memory the question asked were along the lines of talking about situations where you felt challenged and how you managed that. or working with people you didn't get along with and how you managed that your personality and other skills you would bring to the job.

A mix of star questions and questions that required me to think on my feet about a case study - i liked being given this opportunity because i think star questions can be too scripted and don't showcase what i am actually good at.

Please tell us a time where you demonstrated the company's values why do you want to work for this organisation? how do you define success? how do you keep up to date with current affairs?

Within the final interview - when did i use technology to overcome a problem? - how do i engage with stakeholders? - when have i made a mistake, and what did i do differently next time? - how do i find motivation? - when was a time i used an innovative approach to a problem? - question regarding my agility to quickly learn new skills

1. why do you have an interest in working for aus post?

Why are you interested in australia post? describe a time you had a set-back and what you did to overcome it?

Why you want to join auspost and a lot of star type questions

General business knowledge, market dynamics as broadly related to auspost, personal achievements and demonstration of skills/attributes necessary to the role.

Behavioural questions some general questions about my background, education, aspirations

Why choose us? what can you offer to us?

Questions pertaining to teamwork and leadership qualities.

Behavioural questions, out of the box questions e.g. questions to provoke innovation

Behavioural type questions: what did you do.... tell me about a time when you..... what do you think of..... why is.....important to you.....

Star method questions - research star prior to interview

Familiarise yourself with australia post values. it's also good to keep abreast of news about commerce and ecommerce, and especially how covid has impacted these. i essentially prepared by trying to replicate how i would study for an exam, and made notes off auspost reports that were online with key stats and quotes that i could bring up in an interview. this shows that you have a strong interest and passion for the subject, and are capable of research. i think it's important to not walk in to the assessment centre and final interview with minimal preparation - i think it's key to do your research about the company and the commercial landscape it is operating in, and even if you don't have prior experience in commerce, the most important thing is being able to relate your prior experience to the capabilities that would be required of this role, and having a keenness to learn new things. as a more minor point, given that most of the testing/interviews are done online, ensure you have a good internet connection, as poor connection can be hindering and disruptive.

Do a lot of research on the industry. consider the future of the postal and parcel industry, such as financial viability and macro factor challenges and what strategies you would implement to mitigate these challenges.

Read and understand the company values and identify why you would be a good fit. also really know which role you're going for and why you would be the best candidate over others.

Read through the company values and think about why you think you would be a good fit. also understand what you want to learn from working here and communicate this in interviews.

I would say be yourself look up the company as much as you can. also focus on what you do well in like what part do you think stands out the most and focus on showcasing that.

Obviously, you need to be prepared for a range of star type questions. but don't expect this to be all; so look into aus post, think about what it's current business challenges and opportunities might be. these kinds of questions are a great opportunity to show that you are more than a flashy resume and a repository for memorised star responses. also, don't put on a facade in your answers - our grad cohort is really diverse, and personality is endearing.

Understand the company's values and how they are relevant to you

- study the job listing, and think of achievements or experiences you can tie to each of the criteria they're looking for - be yourself and be honest, don't be afraid to admit areas for improvement and at the same time champion your strengths

Australia post uses the star model in interviewing. it is best to enter the interview with a list of answers to common star questions & ensure that they have notes around their key experiences within their work and university career.

Actually sit down and do some research about the company. read about their values and how they might tie back to your own. how about any projects the organisation has recently completed? or any major new contracts the organisation has taken on? show off that knowledge.

1) do some research on the company values 2) focus on preparing responses to behavioural questions 3) come prepared with questions for the interviewers 4) feel free to reach out to previous grads on linkedin

Be yourself

Know the market in which aus post is currently operating, but mainly be well-read and be able to talk abut yourself in a business context.

Be yourself, and have achievements you are proud of.

Familiarise yourself with the company via their website and annual reports.

Be yourself, companies are looking for 'fit' more than anything else. if you don't get selected, it isn't about your abilities and skills, it is more about whether you are right for the company culture. practise behavioural questions with your friends and family, and write down examples if you need. always follow the star model.

Accept the changes in business. change is everything nowadays.

Be yourself and try to work well in a team and not try to overpower other people.

Research the company, understand the challenges it is facing as technology and shifting consumer preferences disrupts our core businesses, and be genuine in the interviews

Practice the psychometric tests online, practice talking to yourself via your webcam and read through some sample behavioural questions.