Auckland, Waikato, Wellington
Opportunity expired
Datacom is focused on doing work that makes a difference in peopleโs lives. We work with our customers to help them navigate the big challenges they face, and take advantage of big opportunities by innovating and moving quickly.
Where will my career begin?
Our recruitment process is a partnership. Our team will get to know you, what youโre interested in, the skills you will bring to the role and where youโre looking to grow. Theyโll help recommend the best career pathway and connect you with the hiring team. Giving you the opportunity to better understand the role and make sure it is the right fit.
What teams are hiring?
This list is growing everyday so please donโt hesitate to apply even if the below is not an exact match
Data Centre (Auckland)
Be a part of New Zealandโs most highly regarded data centre! Youโll be part of Datacom's Trans-Tasman interconnected data centre network which spans all four of Datacomโs New Zealand data centres and its two Australian co-location facilities.
Technical Services (Auckland & Wellington)
The Technology Services business delivers a wide range of different technical services, from Networks and Cloud to Intelligence Workspace and Cybersecurity.
Weโre looking for a wide range of talent everything from Marketing and design to IT and Computer science.
Product Services (Auckland, Hamilton & Wellington)
Responsible for providing forward-thinking commercial and contracting strategies that support the Datacom Sales, Customer and Service Lines.
What weโre looking for
We are looking for Early Careers who are passionate about using technology to make a difference! You donโt have to have a technical degree as we have various roles across the business. The most important thing for Datacom is your passion to learn; we can teach you the rest!
For the team at Datacom regardless of the area of the business you join you must be;
About Us
At Datacom we have over 6,500 people across Australia, New Zealand, Asia, The United States and the United Kingdom - generating over $1.1 billion annually. We create diverse, cutting-edge, and sustainable solutions for our clients, so they can better connect with theirs. Datacom design, build and run IT systems and process for businesses, support existing legacy IT systems and processes, and custom-design brand-new ones. With scope that broad there is a career opportunity for everyone!
As a field engineer, my role is to service, repair, replace, or troubleshoot issues for datacom customers. Tickets are raised by the customers, then our coordinators assign the ticket to a FE (Field engineer), once the job has been added to our Alliance app queue the coordinator assigning the job will ring and give us the details and SLA of the job. It is then our responsibility to travel to the job, within the time specified in the SLA, and perform the work necessary to resolve the customer's issue. Parts must be returned to stores for repair if the job performed involves a broken or defective part from the customer. Returns will be done for parts needing to be shipped to their respective companies for service or refurbishment. This process is the onsite admin side of my role that must be done to satisfy parts returns.
As a grad and new starter, I am still learning my role. With the help and support of my manager and colleagues I have obtained knowledge and practical skills that are needed for the competent execution of my role. In time, I will Gain more confidence and a better understanding of my role as a field engineer. The work assigned to me has naturally increased as my knowledge has grown from helpful development through shadowing and assisting colleagues in their duties.
I collaboratively work with the Sales Support team for ACT customers for the quoting and procurement process.
4.0
1,000 - 50,000 employees
Technology
Datacom has grown to be one of Australasiaโs leading locally owned Technology organisations. Our team is focused on doing work that makes a difference
I love the hybrid working arrangements and the flexi hours. There's scope to fit in work largely when I choose.
Extremely supportive, understanding and helpful. The company cares about the overall wellbeing of the employee.
Opportunity for career growth.
People are helpful and collaborative.
The focus on continuous development through training or study is also a great benefit of working for Datacom.
Pay. If I had to pick on one thing it would be salary, however it's competitive enough that I'm not looking elsewhere.
Lack of team resources.
The lack of support as a graduate... I was put into major projects doing work well above a graduate level.
Can be a bit isolating because you're not required to come into the office.
There are meager activities in the Adelaide Franklin Street office for staff to indulge in.