Associate Product Specialist - Technical / Solutions Architect - Graduate Program (Feb 2025)

Who is Mastercard? 

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realise their greatest potential. 

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. 

The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months,  Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on-the-job experience. 

Overview 

Mastercard’s Associate Product Specialist roles are being recruited into our Solutions Architect, Technical Architect and Digital Consumer Teams.

Solutions architects drive innovation and new best-in-class payment experiences in close collaboration with our frontline teams through strategic presales consulting approaches enabling a customer-centric solution methodology.

Technical Architects provide deep expertise on solution architecture to ensure the feasibility of bespoke implementations. Working together with Solution Architects and Products & Solutions specialists, Technical architects understand the deeper details (APIs) of proposed bundles & solutions to manage technical implications and assess how they can be implemented with clients.  

Role 

In this role you will be:

• Hands-on with Mastercard customers contributing to our Mission & Vision
• Assisting with bespoke implementations of Mastercard products with our clients.
• Strategic presales consulting
• I am partnering cooperatively in a team environment to support the evolution of a wide array of strategic programs across Mastercard business.
• Liaising with customers to identify opportunities to enhance current products and develop solutions that meet the needs of the market.
• Analysing Mastercard’s vast data resources to generate valuable insights to facilitate, customer outcomes and develop new business opportunities.
• Performing project management duties, creating, and documenting processes, developing timelines, managing compliance cases, supporting risk mitigation for our third parties.
• Communicating with cross-functional stakeholders to develop customer narratives, customer presentations and analyses.
• Interfacing with customers, both internal and external, to effectively communicate progress on joint initiatives and create greater awareness about payment trends, thought leadership and best practices.
• Performing desktop research to identify regional or global trends and developing competitor intelligence and other data points to inform business strategy and aid with decision-making.
• Assisting with ad hoc requests, participating in special projects as required, and providing cross-functional support as needed.

All About You 

The ideal candidate for this position should: 

• Graduating Seniors – class of 2024.
• Analytical, investigative and problem-solving skills.
• Strategic thinker with ability to derive and translate data analytics to meet business goals.
• Sound written and verbal communication skills.
• Project management skills, highly organized with strong attention to detail
• A Collaborative, team player who shows initiative and curiosity to learn from the team and partners well with colleagues.
• Must be able to work independently in developing and mapping out solutions.
• Must be able to work in a fast-paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results.
• Expert PC skills including proficiency in Microsoft Excel, Word, PowerPoint, and Access; programming and coding ability is a plus.
• Experience with Tableau, Domo, or other comparable business intelligence tools.
• Understanding of risk management disciplines
• Strong analytical and excellent problem-solving skills.
• Experience working in an Agile environment.

Please note that unfortunately, Mastercard does not sponsor immigration visas for graduate roles at this time. Please ensure that you have working rights for full-time employment to qualify for this position.

Working at Mastercard

Our culture offers a world of Priceless possibilities. It’s a culture of purpose, belonging and knowing that the work you do matters. We cultivate an environment for all employees that respects their individual strengths, views and experiences. Mastercard was recently named number 20 in the top 100 graduate programs by GradAustralia, and number 5 in Technology companies. 

At Mastercard, you get flexibility and choice to meet your needs, and commitment to your personal and professional growth. It’s about bringing your authentic self to work.

Our benefits include:

• Hybrid work (i.e. 2office3home). Work where suits you and your team best.
• 'Work from elsewhere' or in one of our 210 offices worldwide for 4 weeks a year.
• Paid volunteering leave to make difference in your community.
• Access to well-being initiatives and counselling services to boost your mind, body, and spirit.
• We got you covered for health insurance, travel Insurance and accidental insurance.
• Resource and funding assistance for personal and professional growth.
• A generous and inclusive parental leave policy.

You can also join one of our business resource groups (BRGs) to connect with your colleagues and make a lasting impact in an area that you are passionate about!