Digital and Design Graduate Program (Feb 2025)

Don’t Follow, Lead - Choose a career with room to explore, experience and pursue your own road to success. 

We're seeking motivated and innovative individuals to join us on the 2025 NAB Graduate Program. As a Graduate at NAB, you'll have the opportunity to make a real impact while developing your skills and building a rewarding career.

Our exciting Graduate Program offers hands-on experience in a supportive and collaborative environment. You'll work on innovative projects, receive training and mentorship, and have the chance to network with leaders across the organisation.

About Digital, Design and Data 

Our Digital, Design and Data teams work collaboratively to deliver digital products and services for our customers and colleagues. By integrating design into the end-to-end delivery model and using data led decisions together the team create seamless experiences, deeper personalisation, and better customer outcomes.  

Digital 

With over 98% of all customer interactions with NAB via digital channels, our Digital team play an instrumental role in delivering on NAB’s strategic vision. The team work closely with NAB’s technology teams and customer experience designers to deliver effortless digital experiences so that our colleagues and customers can easily and safely bank with NAB.  

Design 

The Design team own the overall design strategy and are accountable for the design of end-to-end experiences at NAB across digital, physical, and human channels. The team create value by being excellent partners, and using a consistent design process with well-defined outcomes, outputs & accountabilities.   

Data  

Our Data team is at the core of all activity. By unlocking data to provide insights and drive impactful decisions, we can enhance our offerings, better serve our customers and transform our business. 

The work you’ll do in Digital, Design and Data: 

You may complete the following activities during your rotation in Digital:  

• Change Analyst: deliver change work, assess change impacts, develop stakeholder management, and create engagement and communication strategies
• Business Analyst: capture and groom requirements, assess existing processes, produce conceptual designs and business cases, prepare reports, and manage project activities
• Product Analyst: represent the voice of the customer, work within cross functional teams, define and execute on the backlog of initiatives
• Operations: provide support to the Operations team by managing communications, ensuring timely inputs from key stakeholders, and content management.

You may complete the following activities during your rotation in Design: 

• Service Design: gain experience in various design techniques such as journey mapping, service blueprints, research, testing, workshops, co-design, prototyping, storyboards, accessibility, and design documentation
• Product Design: gain experience in various design techniques such as journey mapping, research, interviews, testing, benchmarking, accessibility, storyboards, user flows, prototyping, and interaction design
• Design Operations: Support reporting, resource management, and events management
• Design Systems: gain experience in design systems, digital layouts, responsive design, accessibility, collaboration, and communication

You may complete the following activities during your rotation in Data: 

• Data Science: use analytical capabilities to help make data-driven decisions and apply analytics to discover insights
• Process Engineering: use process engineering methodologies to drive operational excellence, process automation, and process standardisation
• Technical Operations: manage technical operations from the ground up including planning, communications, and execution

The 15-month Graduate Program commences February 2025.  

Your best begins here.

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be. We actively encourage and welcome candidates of all ages, cultural backgrounds, gender identities, preferences, people with disability and Aboriginal & Torres Strait Islander peoples to apply.

Applications close Tuesday 2nd April 2024. 

For more information, go to our website.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.