Customer Comms Insights Analyst (Oct 2021)

A career that gives you more 

Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper. We currently have an opportunity for a Data Graduate, to join the Data Analytics team within NAB Personal Banking.

About You

As Customer Communications Insights Analyst you will be responsible for supporting the overall data processes and execution to support Personal Banking marketing campaigns.

Your key accountabilities will include: 

• Conventional campaign execution using Adobe Campaign.
• Extracting data directly from warehouses to send to a mail house.
• Loading data sets directly into warehouses to augment and transform prior to extracting to send to a mail house.
• Measurement, required by some campaigns, which may be automated to varying degrees.
• Validation and checking required to control for risks in manual processes.
• Error-free data manipulation.

Your Capabilities, Experience & Qualifications will include:

• A bachelor's degree in relevant discipline.
• Some experience in marketing campaign execution
• Base SQL skills.

Essential capabilities 

• SQL/ Teradata SQL.
• Data manipulation.

Other capabilities 

• Ability to manage multiple campaigns simultaneously and manage own time.
• Ability to perform repetitive, manual work with very low error rates.
• Ability to work with stakeholders who have varying levels of data expertise