2021 Australia Retail & Commercial Graduate Program

If you join the ANZ Graduate Program, it will level up your career. When you accept our offer, you are pressing 'start' on a career that will challenge you and reward you. We help grow curious minds and develop careers for those motivated to make a positive difference for our customers and community.

We're on the hunt for dynamic graduates who love workshopping ideas, are keen to embrace and explore innovation, and have exceptional taste in music (the last bit is optional...) We want people who aren't afraid to speak up, share their opinions, develop relationships and influence outcomes. We're interested in people with diverse backgrounds, who are excited about joining a bank that's reinventing itself to address the complex challenges that society faces today, continuously raise standards in banking, and create opportunities for generations to come.

No matter where your career takes you, our graduate program will provide you with the foundation you need to grow, succeed and take your career to the next level.

Take a leap in the right direction

The Australia Retail & Commercial division at ANZ is ANZ's largest business, made up of approximately 16,000 employees serving some six million retail and commercial customers through a network of branches, business centres, ATMs and leading digital banking applications.

Our priorities are remediation and learning from the things we got wrong in the past, building momentum with a renewed focus on Home Owners and Business Owners, and transforming our Australia business so it's relevant for our customers in the future. This involves improving our technology and reinventing our customer and employee experience through simpler, automated services and improved platforms.

As an Australia Retail & Commercial division Graduate, the sky is the limit with an extensive range of opportunities from banking, market research and insights, or data analytics and product development. With so many options, you will get to experience a variety of roles that will utilise your capabilities and push you out of your comfort zone.

You don't need a banking or finance background to join Australia Retail & Commercial – we are all constantly collaborating on exciting projects, so we need people who can work well in a team, are strong communicators, enjoy putting forward ideas and can deliver at pace.

What's involved?

You will complete three rotations as a part of your graduate program, and each rotation runs for six months to ensure you get the most out of your time in that area. For your second and third rotation, you can preference a role to explore areas that peak your curiosity.

Here are some areas you might work in:

Banking

We work with a range of customers from start-ups to large complex trading companies that span across many industries such as retail and manufacturing. One day you might be conducting industry analysis, and the next you could be on the road with your relationship manager visiting a prospective customer.

Digital

Our customers are at the heart of everything we do at ANZ, and we want your fresh ideas on how we can make their experiences better. Our digital channels are growing fast, with rotations available within areas such as the ANZ App and internet banking.

You can work on customer research and insights for upcoming features, or learn data analytics to inform strategic decisions. The digital space also has opportunities to explore risk and assurance as well as working within the customer adoption space on marketing campaigns and events.

Product

We know banking can be complicated, so our product teams are working hard to simplify our offering to better suit our customers' needs. You can complete a rotation across product areas targeting homeowners, business owners, and retail customers. Working in an agile methodology, you will showcase your innovative ideas and problem-solving techniques to existing products, and new product development.

Remediation

The banking industry is highly regulated to ensure the protection of our customers. At ANZ, we take pride in accountability if things go wrong, and work fast to fix issues when they arise. Completing a rotation in this area will enable you to learn more about the overall banking environment and government policies. You will work on projects that ensure our customers' banking experience is smooth and secure.

Enough about us. What about you?

Our graduates are passionate about understanding and helping our customers meet their needs through creative ideas, data, research and problem solving whilst building business relationships along the way.

We're on the lookout for friendly, curious, self-motivated people who are keen to build their understanding of how a business operates. We take a lot of pride in our work, so collaboration, flexibility, agility and communication are important, as well as demonstrating a learning/growth mindset. We're interested in people who flourish in a team environment but can break away from the pack and work on delivering creative solutions autonomously.

We are looking for well-rounded graduates who are keen to join a fast-paced, rapidly transforming business environment. The best graduates to come through this program are from diverse backgrounds but have one thing in common: they're passionate about our customers and committed to creating a great customer experience.

About ANZ

At ANZ, everything we do boils down to 'why' – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We try to do things differently for our customers, community, and people. It's not just a lick of paint we've applied, it's a shiny new strategy, with a simple ambition: to improve the financial wellbeing of our customers by doing the right things, right the first time with people who listen and learn, and the best tools and insights

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued. We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.